Customer Care

Payment

Payment methods

We accept most well known payment methods:

• VISA
• VISA Debit
• Mastercard
• PayPal
• American Express (AMEX)
• Discover
• Apple Pay
• Google Pay
• Shop Pay
• Maestro

Payment security

Stevenson's uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.

If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to Stevenson's.

Saved card details

To make shopping quicker in future, you have the option to safely store your credit card details.

Your full card details will never be displayed, only the last four digits so that you know which card you’re using.

You can choose not to save your card details by unchecking the box on the payment page.

Need help placing an order?

We're available 9am-5:30pm on weekdays and Saturday, and 11am-4pm Sunday

Call us on 01472 233111 from the United Kingdom, or email us at concierge@stevensonsgroup.co.uk

If you have a query outside of our open hours, please feel free to leave a telephone message or email us.