Customer Care
Frequently Asked Questions
General
Our sofas and cushions are available in a range of different colours and fabrics not currently displayed. Speak to an expert if you would like to know more.
Yes, you can. To place an order by phone please call our team on 01472 233111. Our contact hours are: Weekdays and Saturday 9am–5:30pm GMT, Sunday 11am-4pm.
Orders & Payments
You can make changes to your order only before it has been processed and/or fulfilled. If you'd like to make a change to your order, contact our Customer Care team by clicking here.
We check our prices regularly against other retailers to ensure that they are highly competitive. However, if you see an identical item cheaper on another site, please let us know and we’ll be happy to match that price for you.
Still in need of assistance?
We're available 9am-5:30pm on weekdays and Saturday, and 11am-4pm Sunday
Call us on 01472 233111 from the United Kingdom, or email us at concierge@stevensonsgroup.co.uk
If you have a query outside of our open hours, please feel free to leave a telephone message or email us.