Terms of service
Terms of Business
Overview
This website is operated by Stevensons Furnishings Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Stevensons Furnishings Ltd.
Stevensons Furnishings Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Business (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you must not use this website or purchase from us.
We may update these Terms from time to time. The latest version will always be available on this page, and continued use of the site after updates means you accept the revised Terms.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to use this site.
You agree not to use our products or website for any unlawful or unauthorised purpose and to comply with all applicable UK laws.
A breach of these Terms may result in termination of your access to the website and/or services.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time, in accordance with UK equality and consumer protection laws.
You understand that your data (excluding credit card details) may be transferred unencrypted across networks for technical purposes. Credit card information is always encrypted during transfer.
You must not copy, reproduce, sell, or exploit any part of the Service without our written permission.
3. Accuracy of Information
We aim to ensure all information on our website is accurate; however, we do not guarantee that all product descriptions, pricing, or availability are error-free. Any reliance on the material on this site is at your own risk.
We may update content at any time without prior notice.
4. Prices and Modifications
All prices are shown in GBP (£) and include VAT where applicable.
We reserve the right to modify or discontinue any product or service without notice. We are not liable for any such modification, price change, or discontinuation.
5. Products and Services
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Returns Policy.
We have made every effort to display product colours and finishes accurately, but we cannot guarantee exact colour reproduction on all devices.
We reserve the right to:
-
Limit sales to certain regions or individuals;
-
Limit quantities purchased;
-
Refuse orders that appear to be placed for resale.
Made-to-order and bespoke items are produced to your specifications and are therefore non-refundable unless faulty (see Returns Policy).
6. Orders and Billing Information
We reserve the right to refuse or cancel any order, or to limit quantities, at our discretion. If we make a change to or cancel an order, we will notify you via email or phone using the details provided at checkout.
You must ensure all billing, shipping, and contact information provided is accurate and up to date. We are not responsible for errors or delays caused by incorrect information.
Please review our Returns Policy for full details on cancellations and refunds.
7. Third-Party Tools and Links
We may provide access to third-party tools or links to third-party websites. These are provided “as is” without warranty. We are not responsible for the content or accuracy of any third-party material or website, nor for any transactions made through them.
Please review third-party terms and policies before engaging with them.
8. User Content and Feedback
If you submit feedback, ideas, or other materials to us, you grant us a non-exclusive, royalty-free licence to use, reproduce, publish, and distribute such content, unless you specifically request confidentiality in writing.
You agree not to post or transmit any unlawful, abusive, defamatory, or harmful material. We reserve the right to remove or edit user-generated content that breaches these Terms.
9. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018.
[Link to your Privacy Policy]
10. Errors and Omissions
We may occasionally correct pricing or description errors. If you have placed an order based on incorrect information, we will contact you to offer the choice of proceeding at the correct price or cancelling with a full refund.
11. Prohibited Uses
You must not use this site:
-
For any unlawful or fraudulent purpose;
-
To upload viruses or malicious code;
-
To violate intellectual property rights;
-
To harass, defame, or discriminate against others;
-
To interfere with the security or functionality of the site.
Breach of this clause may result in immediate termination of service and possible legal action.
12. Limitation of Liability
Nothing in these Terms limits your statutory rights as a UK consumer.
To the fullest extent permitted by law, Stevensons Furnishings Ltd shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product in question.
13. Indemnification
You agree to indemnify and hold harmless Stevensons Furnishings Ltd and its affiliates from any claims arising from your breach of these Terms or misuse of the website.
14. Severability
If any provision of these Terms is found unlawful or unenforceable, it shall be severed, and the remaining provisions shall continue in effect.
15. Termination
Either party may terminate this agreement at any time. You may stop using our site and notify us of termination.
We may terminate your access if you breach these Terms. Any obligations or liabilities incurred prior to termination shall survive.
16. Entire Agreement
These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
18. Contact Information
Questions about these Terms can be sent to:
📧 concierge@stevensonsgroup.co.uk